At CaseHai.com, we aim to provide a seamless shopping experience. However, if you wish to cancel your order, we are here to assist you.

Order Cancellation

  • Cancellation requests can be made within 24 hours of placing the order or before the order has been dispatched.
  • To request a cancellation, kindly email us at support@casehai.com or call us at 9075532078 with your Order ID and details.

Important Notes

  • Once the order is dispatched, it cannot be canceled. In such cases, you may refer to our Refund & Exchange Policy for further assistance.
  • Refunds for canceled orders will be processed within 48-72 hours to the original payment method used during the purchase.

We appreciate your understanding and cooperation. For any further questions, feel free to contact our support team. Thank you for shopping with CaseHai.com!